For questions regarding our products, their availability, care and authentication. Questions regarding our bespoke services are here as well.
Our products are produced in small runs. Should a product be available on backorder, your order will be processed and manufactured.
As our offering is constantly being updated, we invite you to check back regularly.
We strongly recommend a gentle, cold hand wash and drip dry. Because of the nature of natural and organic fabrics there are small fibres and slubs in the fabric that can lift the print in tiny spots with washing and general wear. Please follow washing instructions to minimise this effect. Do not rub or ring.
Each Retrospekt product is shipped with a specifically tagged Card of Authenticity, signed by our founder, Brannoc Whetter. Each product is individually identified by a unique ID number. Relevant purchase details, such as individual’s name and the product bought are stored in a private database.
All versions of our products are quality, hand-worked pieces. With that said, for the connoisseur who wants that which no-one else has we urge you to contact us at [email protected]
We will respond with the feasibility and costs of the project. Let us know your dreams.
Any questions regarding your customer account on WearRetrospekt.com
Click Account at the top right on the WearRetrospekt.com website or from the menu, then click Lost your password?, after entering the email address linked to your account, an email will be sent to you allowing you to reset your password.
You may edit your account information at any time by logging into your Account, where you can view your orders, modify your account preferences (your email address and/or password), modify your address book & modify your newsletter email subscription. To close your WearRetrospekt.com account, please contact Customer Service.
For questions regarding the online shopping experience.
We take every step to ensure our products are represented as close to reality as possible, however every screen varies and there may be slight variation in colour presentation.
Standard shipping is complimentary for our customers within Australia and Internationally. International customers may pay for express shipping.
Orders must be placed before 4:00pm AEST to be processed that day. Orders may take 1-3 days to process.
BACKORDERS AND PERSONALISATION
Retrospekt products are hand-made with utmost care in Italy. They are then processed, personalised and finalised in Australia. Please be aware that products purchased on backorder and those requiring personalisation may have manufacturing delays of up to 8 weeks. You will be notified when the product has finished processing and is available to ship, or of any unforeseen changes.
For more information, see our Shipping Policy page.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
For more information, see our Returns Policy page.
Learn about Retrospekt, and the origins of our work.
Founded by Brannoc Whetter, Retrospekt is the embodiment of individuality and elegant expression.
Read more about us here.
Retrospekt products are manufactured in Australia, the United Kingdom and Italy.
Our packaging is manufactured primarily within Australia. Personally finished within our local office.
We are committed to being environmentally friendly and designing for longevity.
We use 100% organic silk.
Silk is an organic fabric with many centuries of history, much of which still exists today. Provided proper care is taken of our products, our silk can be passed down for generations.
Retrospekt uses only natural materials for our fabrics and packaging. Our natural fibre fabrics look better, last longer and maintain superior colour. Natural fabrics are also less harsh on the environment.